Política de Privacidad

The Owner undertakes to comply with the applicable personal data protection regulations and to respect Users' privacy. Users may only provide their own personal data and shall be solely responsible if they provide personal data relating to third parties without their consent.

1. Data Controller

  • Company Name: International Supply Management S.L.

  • Tax Identification Number (NIF): B84396167

  • Registered Office: Avda. de la Cañada 56, 28823 Coslada, Madrid, Spain

  • Telephone: 961 534 202

  • Email: webshop@ism-es.com

2. Purposes of Processing and Legal Basis

The purposes for which we process your personal data and the corresponding legal bases under the GDPR are set out below:

Purpose of ProcessingLegal Basis (GDPR)
Handling enquiries: Responding to enquiries submitted through the Website contact form.Consent – Art. 6(1)(a)
Provision of services: Processing registration as a registered User.Performance of a contract – Art. 6(1)(b)
Sales management: Processing purchases and the contracting of products.Performance of a contract – Art. 6(1)(b)
Registrations and Reviews: Participation in activities and management of comments and reviews.Consent – Art. 6(1)(a)
Browsing data: First-party and third-party cookies used for analytics and advertising purposes.Consent – Art. 6(1)(a)
Commercial communications: Sending promotions and offers, only where the User has expressly consented.Consent – Art. 6(1)(a)

3. Data Retention Period

Personal data shall be retained for as long as the commercial relationship remains in place or until the User requests its deletion.

In any event, the data shall be retained for the applicable statutory limitation periods and for as long as required to comply with legal, tax, commercial or other applicable obligations.

4. Disclosure of Personal Data

Personal data shall not be disclosed to third parties unless required by law or where such disclosure is technically necessary for the provision of the service.

We use service providers that act as data processors, including courier and delivery companies, professional advisers and IT maintenance providers, all of whom are subject to strict confidentiality and data processing agreements.

5. Data Subject Rights

You have the right to exercise the following rights: Access, Rectification, Erasure, Objection, Restriction of Processing and Data Portability.

How can you exercise these rights?

You may submit a request stating "Data Protection" to:

  • Postal address: Parque Tecnológico Tecnobahía, Parcela 29, 11500 El Puerto de Santa María, Cádiz, Spain.

  • Email: webshop@ism-es.com

If you are not satisfied with the response received, you have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD) at www.aepd.es.

6. Free-Text Fields and Mandatory Information

Users must not provide special categories of personal data, such as information relating to health, religion or political or ideological beliefs, in free-text fields.

Fields marked with an asterisk (*) are mandatory and must be completed in order for the requested service to be provided.

7. Accuracy and Confidentiality

Users warrant that the information provided is true, accurate and up to date, and undertake to notify us of any changes to such information.

All information exchanged between the parties shall be treated as confidential.

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